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20172026
most citedExpanding Explainability: Towards Social Transparency in AI systems

497 citations · 878 across the 16 of their papers we have counts for

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10 papers · 1 filter

cs.HC2026★ 6 cited

From Future of Work to Future of Workers: Addressing Asymptomatic AI Harms for Dignified Human-AI Interaction

Upol Ehsan, Samir Passi, Koustuv Saha +3

In the future of work discourse, AI is touted as the ultimate productivity amplifier. Yet, beneath the efficiency gains lie subtle erosions of human expertise and agency. This pape…

cs.HC2024

Beyond Following: Mixing Active Initiative into Computational Creativity

Zhiyu Lin, Upol Ehsan, Rohan Agarwal +3

Generative Artificial Intelligence (AI) encounters limitations in efficiency and fairness within the realm of Procedural Content Generation (PCG) when human creators solely drive a…

cs.HC2024★ 14 cited

Explainable AI Reloaded: Challenging the XAI Status Quo in the Era of Large Language Models

Upol Ehsan, Mark O. Riedl

When the initial vision of Explainable (XAI) was articulated, the most popular framing was to open the (proverbial) "black-box" of AI so that we could understand the inner workings…

cs.HC2023★ 80 cited

Charting the Sociotechnical Gap in Explainable AI: A Framework to Address the Gap in XAI

Upol Ehsan, Koustuv Saha, Munmun De Choudhury +1

Explainable AI (XAI) systems are sociotechnical in nature; thus, they are subject to the sociotechnical gap--divide between the technical affordances and the social needs. However,…

cs.HC2022★ 3 cited

Social Construction of XAI: Do We Need One Definition to Rule Them All?

Upol Ehsan, Mark O. Riedl

There is a growing frustration amongst researchers and developers in Explainable AI (XAI) around the lack of consensus around what is meant by 'explainability'. Do we need one defi…

cs.HC2022★ 40 cited

Seamful XAI: Operationalizing Seamful Design in Explainable AI

Upol Ehsan, Q. Vera Liao, Samir Passi +2

Mistakes in AI systems are inevitable, arising from both technical limitations and sociotechnical gaps. While black-boxing AI systems can make the user experience seamless, hiding…