97 citations · 264 across the 25 of their papers we have counts for
17 papers · 1 filter
The JDDC 2.0 Corpus: A Large-Scale Multimodal Multi-Turn Chinese Dialogue Dataset for E-commerce Customer Service
Nan Zhao, Haoran Li, Youzheng Wu +2
With the development of the Internet, more and more people get accustomed to online shopping. When communicating with customer service, users may express their requirements by mean…
RoR: Read-over-Read for Long Document Machine Reading Comprehension
Jing Zhao, Junwei Bao, Yifan Wang +4
Transformer-based pre-trained models, such as BERT, have achieved remarkable results on machine reading comprehension. However, due to the constraint of encoding length (e.g., 512…
CUSTOM: Aspect-Oriented Product Summarization for E-Commerce
Jiahui Liang, Junwei Bao, Yifan Wang +3
Product summarization aims to automatically generate product descriptions, which is of great commercial potential. Considering the customer preferences on different product aspects…
EviDR: Evidence-Emphasized Discrete Reasoning for Reasoning Machine Reading Comprehension
Yongwei Zhou, Junwei Bao, Haipeng Sun +5
Reasoning machine reading comprehension (R-MRC) aims to answer complex questions that require discrete reasoning based on text. To support discrete reasoning, evidence, typically t…
Joint System-Wise Optimization for Pipeline Goal-Oriented Dialog System
Zichuan Lin, Jing Huang, Bowen Zhou +2
Recent work (Takanobu et al., 2020) proposed the system-wise evaluation on dialog systems and found that improvement on individual components (e.g., NLU, policy) in prior work may…
Don't Take It Literally: An Edit-Invariant Sequence Loss for Text Generation
Guangyi Liu, Zichao Yang, Tianhua Tao +6
Neural text generation models are typically trained by maximizing log-likelihood with the sequence cross entropy (CE) loss, which encourages an exact token-by-token match between a…
Conversational AI Systems for Social Good: Opportunities and Challenges
Peng Qi, Jing Huang, Youzheng Wu +2
Conversational artificial intelligence (ConvAI) systems have attracted much academic and commercial attention recently, making significant progress on both fronts. However, little…
SGG: Learning to Select, Guide, and Generate for Keyphrase Generation
Jing Zhao, Junwei Bao, Yifan Wang +3
Keyphrases, that concisely summarize the high-level topics discussed in a document, can be categorized into present keyphrase which explicitly appears in the source text, and absen…
K-PLUG: Knowledge-injected Pre-trained Language Model for Natural Language Understanding and Generation in E-Commerce
Song Xu, Haoran Li, Peng Yuan +5
Existing pre-trained language models (PLMs) have demonstrated the effectiveness of self-supervised learning for a broad range of natural language processing (NLP) tasks. However, m…
Graph Ensemble Learning over Multiple Dependency Trees for Aspect-level Sentiment Classification
Xiaochen Hou, Peng Qi, Guangtao Wang +4
Recent work on aspect-level sentiment classification has demonstrated the efficacy of incorporating syntactic structures such as dependency trees with graph neural networks(GNN), b…
Conversational Query Rewriting with Self-supervised Learning
Hang Liu, Meng Chen, Youzheng Wu +2
Context modeling plays a critical role in building multi-turn dialogue systems. Conversational Query Rewriting (CQR) aims to simplify the multi-turn dialogue modeling into a single…
Graph Sequential Network for Reasoning over Sequences
Ming Tu, Jing Huang, Xiaodong He +1
Recently Graph Neural Network (GNN) has been applied successfully to various NLP tasks that require reasoning, such as multi-hop machine reading comprehension. In this paper, we co…
The JDDC Corpus: A Large-Scale Multi-Turn Chinese Dialogue Dataset for E-commerce Customer Service
Meng Chen, Ruixue Liu, Lei Shen +5
Human conversations are complicated and building a human-like dialogue agent is an extremely challenging task. With the rapid development of deep learning techniques, data-driven m…
Orthogonal Relation Transforms with Graph Context Modeling for Knowledge Graph Embedding
Yun Tang, Jing Huang, Guangtao Wang +2
Translational distance-based knowledge graph embedding has shown progressive improvements on the link prediction task, from TransE to the latest state-of-the-art RotatE. However, N…
Select, Answer and Explain: Interpretable Multi-hop Reading Comprehension over Multiple Documents
Ming Tu, Kevin Huang, Guangtao Wang +3
Interpretable multi-hop reading comprehension (RC) over multiple documents is a challenging problem because it demands reasoning over multiple information sources and explaining th…
Relation Module for Non-answerable Prediction on Question Answering
Kevin Huang, Yun Tang, Jing Huang +2
Machine reading comprehension(MRC) has attracted significant amounts of research attention recently, due to an increase of challenging reading comprehension datasets. In this paper…
SenGen: Sentence Generating Neural Variational Topic Model
Ramesh Nallapati, Igor Melnyk, Abhishek Kumar +1
We present a new topic model that generates documents by sampling a topic for one whole sentence at a time, and generating the words in the sentence using an RNN decoder that is co…