24 citations · 64 across the 8 of their papers we have counts for
18 papers · 1 filter
ISCA: A Framework for Interview-Style Conversational Agents
Charles Welch, Allison Lahnala, Vasudha Varadarajan +4
We present a low-compute non-generative system for implementing interview-style conversational agents which can be used to facilitate qualitative data collection through controlled…
Knowing When Not to Answer: Lightweight KB-Aligned OOD Detection for Safe RAG
Ilias Triantafyllopoulos, Renyi Qu, Salvatore Giorgi +3
Retrieval-Augmented Generation (RAG) systems are increasingly deployed in high-stakes domains, where safety depends not only on how a system answers, but also on whether a query sh…
Modeling Human Subjectivity in LLMs Using Explicit and Implicit Human Factors in Personas
Salvatore Giorgi, Tingting Liu, Ankit Aich +6
Large language models (LLMs) are increasingly being used in human-centered social scientific tasks, such as data annotation, synthetic data creation, and engaging in dialog. Howeve…
Large Human Language Models: A Need and the Challenges
Nikita Soni, H. Andrew Schwartz, João Sedoc +1
As research in human-centered NLP advances, there is a growing recognition of the importance of incorporating human and social factors into NLP models. At the same time, our NLP sy…
An Integrative Survey on Mental Health Conversational Agents to Bridge Computer Science and Medical Perspectives
Young Min Cho, Sunny Rai, Lyle Ungar +2
Mental health conversational agents (a.k.a. chatbots) are widely studied for their potential to offer accessible support to those experiencing mental health challenges. Previous su…
Psychological Metrics for Dialog System Evaluation
Salvatore Giorgi, Shreya Havaldar, Farhan Ahmed +6
We present metrics for evaluating dialog systems through a psychologically-grounded "human" lens in which conversational agents express a diversity of both states (e.g., emotion) a…