31 citations · 176 across the 37 of their papers we have counts for
Showing 2026 · cs.SEShow all
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cs.SE2026
Automated Testing of Task-based Chatbots: How Far Are We?
Diego Clerissi, Elena Masserini, Daniela Micucci +1
Task-based chatbots are software, typically embedded in real-world applications, that assist users in completing tasks through a conversational interface. As chatbots are gaining p…
cs.SE2026
Assessing Task-based Chatbots: Snapshot and Curated Datasets for Dialogflow
Elena Masserini, Diego Clerissi, Daniela Micucci +1
In recent years, chatbots have gained widespread adoption thanks to their ability to assist users at any time and across diverse domains. However, the lack of large-scale curated d…