A Durability and Cross-Language Transfer Benchmark for a Validated Teaching-Feedback Classification Protocol
arXiv:2607.11873
The paper re‑evaluates a validated protocol for classifying open‑ended teaching‑evaluation comments, testing newer representation methods and transferring the sentiment task from Spanish to English, finding that newer models improve thematic classification but not sentiment performance.
Abstract
Institutions collect far more open-ended teaching-evaluation feedback than they read. A prior study introduced a validated protocol for classifying such comments by thematic category and sentiment, built from a documented annotation guide, an intra-annotator reliability measurement, stratified cross-validation, and a held-out evaluation on a Spanish institutional corpus with a frozen-encoder design. Two questions limit its reuse: whether a protocol fixed to 2019-era frozen embeddings stays competitive as representation methods advance, and whether it transfers to a second language. We re-run it on the original Spanish data across three representation generations, sparse lexical features, frozen transformer embeddings, and prompted large language models, and transfer its sentiment task to English with a balanced 45,000-comment corpus checked against an aspect-labeled education dataset. Treating paired comparisons as descriptive, we find the protocol durable: a 2026 frontier model posts the highest thematic F1 on the hardest Spanish task, yet shows no sentiment advantage over a cheap model and no descriptive separation from it on English, so model choice is a deployment decision, not a property of the method.
12 pages, 2 figures