Examining Risks Through a Characterization of the AI Companion Application Ecosystem: A Stratified Sample from the Apple App Store and Google Play Store

Abstract

While computer systems that allow users to interact through conversational natural language (i.e., chatbots) have existed for many years, various types of applications offering AI companionship (e.g., Character AI, Replika) have proliferated in recent years due to advancements in large language models. To better understand this application ecosystem, we identified 489 unique apps from the Apple App Store and Google Play Store that advertised AI companionship with social or relational capabilities (e.g., an AI romantic partner). We then systematically conducted and analyzed walkthroughs of a stratified sample of 30 apps, focusing on two distinct risk categories: potential harms posed to users by AI companion apps, and potential harms enabled by malicious users exploiting app features. Through our analysis, we categorize broader ecosystem trends that provide context for understanding risks and identify specific risks related to sensitive data collection and sharing, anthropomorphism, engagement mechanisms, sexual content, as well as the ingestion and reconstruction of likeness, including the potential for generating synthetic nonconsensual intimate imagery (synthetic NCII). We conclude with a discussion of paths for different key stakeholders to mitigate the identified risks. Content warning: This paper includes descriptions of applications that can be used to create synthetic nonconsensual representations, including intimate imagery, as well as discussion of suicidal ideation.