Can we Evaluate RAGs with Synthetic Data?

Abstract

We investigate whether synthetic question-answer (QA) data generated by large language models (LLMs) can serve as an effective proxy for human-labeled benchmarks when the latter is unavailable. We assess the reliability of synthetic benchmarks across two experiments: one varying retriever parameters while keeping the generator fixed, and another varying the generator with fixed retriever parameters. Across four datasets, of which two open-domain and two proprietary, we find that synthetic benchmarks reliably rank the RAGs varying in terms of retriever configuration, aligning well with human-labeled benchmark baselines. However, they do not consistently produce reliable RAG rankings when comparing generator architectures. The breakdown possibly arises from a combination of task mismatch between the synthetic and human benchmarks, and stylistic bias favoring certain generators.

Accepted for the SynDAiTE workshop at the European Conference on Machine Learning and Principles and Practice of Knowledge Discovery in Databases (ECML-PKDD 2025), September 15, 2025 - Porto, Portugal