209 citations
- École Polytechnique Fédérale de LausanneCH16 papers
- CSCS - Swiss National Supercomputing Centre9 papers
- ETH ZurichCH5 papers
- University of BaselCH4 papers
- Istituto di Radioastronomia di BolognaIT3 papers
- Max Planck Institute for AstrophysicsDE3 papers
- University of ZurichCH3 papers
- Centre National de la Recherche ScientifiqueFR2 papers
- HES-SO University of Applied Sciences and Arts Western SwitzerlandCH2 papers
- Korea Astronomy and Space Science InstituteKR2 papers
- Lucerne University of Applied Sciences and ArtsCH2 papers
- State Key Laboratory of Hydrology-Water Resources and Hydraulic EngineeringCN2 papers
Showing 2018Show all
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cs.CL2018★ 7 cited
Churn Intent Detection in Multilingual Chatbot Conversations and Social Media
Christian Abbet, Meryem M'hamdi, Athanasios Giannakopoulos +4
We propose a new method to detect when users express the intent to leave a service, also known as churn. While previous work focuses solely on social media, we show that this inten…
cs.CL2018★ 3 cited
Simple Unsupervised Keyphrase Extraction using Sentence Embeddings
Kamil Bennani-Smires, Claudiu Musat, Andreea Hossmann +2
Keyphrase extraction is the task of automatically selecting a small set of phrases that best describe a given free text document. Supervised keyphrase extraction requires large amo…