63 citations
Counting papers with at most 25 authors, so collaboration author lists do not stand in for the people here.
2 papers
cs.HC2023★ 26 cited
Screen or No Screen? Lessons Learnt from a Real-World Deployment Study of Using Voice Assistants With and Without Touchscreen for Older Adults
Chen Chen, Ella T. Lifset, Yichen Han +5
While voice user interfaces offer increased accessibility due to hands-free and eyes-free interactions, older adults often have challenges such as constructing structured requests…
cs.HC2021★ 63 cited
Understanding Barriers and Design Opportunities to Improve Healthcare and QOL for Older Adults through Voice Assistants
Chen Chen, Janet G. Johnson, Kemeberly Charles +6
Voice based Intelligent Virtual Assistants (IVAs) promise to improve healthcare management and Quality of Life (QOL) by introducing the paradigm of hands free and eye free interact…