Publications (42)
Finite customer-pool queues
Onno Boxma, Offer Kella, Michel Mandjes
In this paper we consider an M/G/1-type queue fed by a finite customer-pool. In terms of transforms, we characterize the time-dependent distribution of the number of customers and…
An exact analysis and comparison of manual picker routing heuristics
Tim Engels, Ivo Adan, Onno Boxma +1
This paper presents exact derivations of the first two moments of the total picking time in a warehouse for four routing heuristics, under the assumption of random storage. The ana…
On open problems in polling systems
Marko Boon, Onno Boxma, Erik Winands
In the present paper we address two open problems concerning polling systems, viz., queueing systems consisting of multiple queues attended by a single server that visits the queue…
Performance analysis of polling systems with retrials and glue periods
Murtuza Ali Abidini, Onno Boxma, Bara Kim +2
We consider gated polling systems with two special features: (i) retrials, and (ii) glue or reservation periods. When a type- customer arrives, or retries, during a glue period…
Single-server queues under overdispersion in the heavy-traffic regime
Onno Boxma, Mariska Heemskerk, Michel Mandjes
This paper addresses the analysis of the queue-length process of single-server queues under overdispersion, i.e., queues fed by an arrival process for which the variance of the num…
A Two-Queue Polling Model with Two Priority Levels in the First Queue
Marko Boon, Ivo Adan, Onno Boxma
In this paper we consider a single-server cyclic polling system consisting of two queues. Between visits to successive queues, the server is delayed by a random switch-over time. T…