Publications (44)
Counterfactual Fairness Evaluation of LLM-Based Contact Center Agent Quality Assurance System
Kawin Mayilvaghanan, Siddhant Gupta, Ayush Kumar
Large Language Models (LLMs) are increasingly deployed in contact-center Quality Assurance (QA) to automate agent performance evaluation and coaching feedback. While LLMs offer unp…
Entanglement witnesses mediated via axionLike particles
Pablo Guillermo Carmona Rufo, Ayush Kumar, Carlos SabÃn +1
Entanglement is solely a quantum property and it can be extremely helpful to test the physics beyond the Standard Model in tabletop experiments with the advent of future quantum te…
A Public Key Infrastructure for 5G Service-Based Architecture
Ayush Kumar, Vrizlynn L. L. Thing
The 3GPP 5G Service-based Architecture (SBA) security specifications leave several details on how to setup an appropriate Public Key Infrastructure (PKI) for 5G SBA, unspecified. I…
RAPTOR: Advanced Persistent Threat Detection in Industrial IoT via Attack Stage Correlation
Ayush Kumar, Vrizlynn L. L. Thing
Past Advanced Persistent Threat (APT) attacks on Industrial Internet-of-Things (IIoT), such as the 2016 Ukrainian power grid attack and the 2017 Saudi petrochemical plant attack, h…
Gated Mechanism for Attention Based Multimodal Sentiment Analysis
Ayush Kumar, Jithendra Vepa
Multimodal sentiment analysis has recently gained popularity because of its relevance to social media posts, customer service calls and video blogs. In this paper, we address three…
Various Geometric Properties of a class related to Special Functions
Ayush Kumar, Naveen Kumar Jain
In this paper, we will discuss several radii problems related to Wright Function involving four parameters.